Dear Guest(s),

We make every effort to provide you with the best services in a pleasant, friendly and homely atmosphere at all times. We strive for your complete satisfaction to provide a safe and secure journey to the best of our ability without any misunderstandings between your good-selves, Travel of india  and the tour escorts. We believe in forgiveness, gratitude, positive attitude and innovation and at times even go beyond legal formats to ensure that all the issues of guest/s are resolved in timely and friendly manner. The Terms and Conditions - hereinafter referred to as Terms and Conditions given hereunder and on our website, the tour registration form, any other printed material and Brochures, together with ‘How to book your tour’ section from the World Showcase form the basis of our agreement and understanding with you. You are requested to read, understand and sign in acceptance all the Terms and Conditions and the Brochure, before you register yourself / family / friends for our tour as a 'Guest' to use our services.

 Definitions: In these Terms and Conditions unless the context otherwise requires

• You /Client mean the Person/Persons in whose name or on whose behalf the booking is made. 
• We/Us/Company means TRAVEL OF INDIA  and all its Affiliates.
• Independent Contractors means Hotelier/Hotel Owners/Transporters/or any other person or organization who is being selected by the company to render services to the client.

1.  
   1. Brochure means World Showcase for the respective years brought out /published by TRAVEL OF INDIA.
   2. Company means TRAVEL OF INDIA Tours Private Limited or TRAVEL OF INDIA and also includes all its brands and divisions namely K&S, Chota Break, My Fair Lady, Honeymoon Special, Second Innings, Marigold, Prince Charming, Students Special including all and any other brands/divisions of TRAVEL OF INDIA.
   3. First day of the tour shall start at any time - i.e. in the morning/afternoon/ evening at the first destination depending on the arrival of the respective flight/train/cruise or any other mode of transport. The same shall apply in case of the last day of the tour. In other words, a 'Day' shall mean a part of the day or 24 hours or its part thereof.
   4. Force Majeure means an event or circumstance not within the reasonable control, directly or indirectly, of TRAVEL OF INDIA in its ability to perform its obligations/responsibilities regarding the tour including (a) war, hostilities invasion, act of foreign enemies; (b) rebellion, revolution, insurrection or military or usurped power or civil war; (c) epidemic, explosion, fire, flood, earthquake or other exceptional natural calamity and act of God; (d) ionizing radiation or contamination by radioactivity from any nuclear fuel, or from any nuclear waste from the combustion of nuclear fuel, radioactive toxic explosive, or other hazardous properties of any explosive nuclear assembly or nuclear component of such assembly; (e) riot, commotion or disorder; (f) any act or omission of any Government instrumentality; (g) a Change in Legal Requirements; (h) strikes, lock outs or other industrial disturbances; and (i) abnormal weather or sea conditions including tempest, lightning, hurricane, typhoon, rain and temperatures.
   5. Group Tours mean such tours which are carried out in groups containing various individuals families and where the services provided are similar to all the guest/s in that group.
   6. Guest(s) means the person in whose Name or on whose behalf booking and/or registration is made for any of India and/or World Tours organized by TRAVEL OF INDIA.
   7. Independent Contractor means a person and/or organization selected by TRAVEL OF INDIA to render services including transport, hotel, restaurant, sightseeing to the guest/s and/or to TRAVEL OF INDIA. Independent Contractor is not an employee, partner or joint venture of TRAVEL OF INDIA.
   8. Jain food means food without onion, garlic served at the time of tour groups meals not necessarily before sunset and may or may not be served on the table.
   9. Meal means breakfast, lunch, dinner and/or any other snacks supplied.
   10. Tour/s means any Indian tours - also referred as 'domestic tours' carried out within the state of India and World Tours also referred as 'International Tours' carried out in any foreign state organized by TRAVEL OF INDIA.
   11. Tour Escort / Leader / Manager / Assistant' by whatever designation called means a Person designated by Company to help / guide / assist the guest/s in & or during India and / or World Tours Organized by TRAVEL OF INDIA.
2. General Explanations:
   1. Each provision/term of these Terms and Conditions shall be severable and if any provision thereof is declared invalid, illegal or unenforceable, then remaining provisions nevertheless shall have full force and effect.
   2. The masculine gender, shall also include feminine gender and vice versa, the singular shall include plural and vice versa and shall include grammatical variations thereof.

Your contract: 

When any booking is made and it is accepted by us either on the web or by email, telephonic/fax confirmation it constitutes a contract between you and Airways Trip. All bookings are taken on the condition that you accept these terms and conditions.  

Scope of services 

We are holiday facilitators only. Our role is confined to selecting and presenting to you hotels that conform to a certain standard of service, so that you can make an 'informed choice' about the Hotel/Tour whose services you want to avail of. We act as a medium through which you can access information about the various hotels/resorts/palaces/boat houses, their prices and the packages they offer. We only select and inspect the services provided by the independent contractors and have no control in running any of these services. We cannot be held responsible for any delayed or improper services provided by the independent agency and also for any injury, death, loss or damage which is caused by the act or default of the management or employees of any hoteliers, who are the independent entities / contacts and we have no control over them. We are also not responsible for the delay or deficiency in services provided by the hotel or any other service provider or/and any act or actions of co-travelers or co-passengers. 

Validity

Hotel Tariffs and other prices are subject to change any time and without prior notice. 

Pricing

Prices mentioned on the website, brochures etc are subject to change due to increase in tariffs by hotels, transporters or other independent contractors or due to the imposition of new taxes.  

Insurance:

The tour cost does not include insurance charges unless it is mandatory as per the prevailing rules of the respective countries. Guest/s are advised and recommended to acquire adequate Insurance Policy and Overseas Travel Insurance cover as per requirement of Government of the Country concern to meet expense including medical, legal hospitalization, accident etc. during the tour. Presently for most of the European countries, it is mandatory to obtain an Overseas Travel Insurance policy for the tour. In Europe, Egypt and Dubai Tours, the insurance charges for guest/s upto the age of 59 years are included in tour tariff and for exceeding the age of 59 years, insurance charges has to be paid by the guest/s over and above the tour tariff. It is obligatory for the guest/s to make full disclosure to TRAVEL OF INDIA, of guest/s’ medical condition that may affect his ability to take up and complete the full tour. TRAVEL OF INDIA reserves the right to call for any written certification of guest/s’ medical fitness before departure. Company is not liable / responsible for any reason whatsoever, for settlement of insurance claims and it is a matter solely between the concerned insurance company and the guest/s. Insurance companies do not insure baggage. Guest/s is/are advised not to carry valuables or money on tour and keep any valuables in cargo baggage. In case of any unfortunate event while on tour like hospitalization and/or unfortunate demise, it shall be the sole responsibility of the guest/s and/or relative of the hospitalized person/deceased to submit the necessary claim to insurance authorities for further processing of the claim

Document:

1. Passport:

Passport is an official document required whenever guest/s intend to travel abroad and in addition the guest/s should have visa of that particular country which the guest/s wants to visit. Before submission of the passport to TRAVEL OF INDIA for obtaining visa, guest/s has to ensure that passport validity is minimum 180 days from the arrival/ conclusion date of the tour in India and it has sufficient blank pages, which should not be damaged/stapled/torn etc. for recording the visas of the respective countries. All guest/s booking tours for Europe sector shall ensure that the year of issue on their passport shall be after 01/01/2001.

Foreign national shall ensure the Multiple or double entry VISA when the tour commences from India and concludes in India. Such Foreign national shall solely be responsible for any contingency in respect of the same.

Non Resident Indian (NRI) shall compulsorily hold Person of Indian origin (POI) or Overseas citizen of India (OCI) card while traveling to India or gap of minimum 2 months between two visits to avoid deportation entry problem through immigration authorities.

1. Loss of Passport:

Guest/s traveling abroad shall take care of not losing passport. Loss of passport on tour involves costs and consequences such as filing FIR, visiting Indian Embassy, getting new passport or landing certificate, expenses on the stay, food, transportation etc. all of which have to be borne and paid by the concerned guest/s only. Getting the landing certificate or the new passport is the sole responsibility of guest/s. Tour Manager is not responsible or liable or under obligation, for the loss of passport and consequences thereof. Entire consequential expenses shall be borne by the guest/s. Any other guest accompanying the guest who has lost the passport wishes to terminate the tour intermittently shall also be responsible to meet the related/consequential expenses etc. No further refund shall be given for the guest leaving the tour abruptly.

1. Visa - World tours:

The guest/s interested going abroad must have a valid Visa to visit/travel to that Country/Countries. Visa is the short form of 'Visitors Intending To Stay Abroad' and means the valid permission granted by Government of country without which the guest/s can not visit/travel to that country. Company generally assists in documentation and submission of application for visa by forwarding them to the respective embassies and consulates on the dates as pre-defined by the concerned authority.

Company also generally guides guest/s for U.K. Visa documentation and/ or taking the interview date for U.S.A. visa. The visa fees charged to the guest/s shall be at the rates prevailing as on the date of submission of documents to the Embassy or Consulate. Despite submitting all relevant documents or attending personal interview, granting of Visa is at the sole discretion of the Embassy or Consulate. TRAVEL OF INDIA shall not be responsible for any errors in the date of Visa granted or delay in granting visa or scanned photographs by the concerned authority. Guest shall be responsible for the photographs specifications provided by different Consulate. No embassy or consulate gives any reason for not granting visa and/or with refusal stamp on passport depending upon embassies to embassies and consulates. TRAVEL OF INDIA therefore shall not provide any reason why a person is not granted a visa. TRAVEL OF INDIA also can not give any reason why a particular person was granted a visa as the same is at the discretion of embassy or consulate of respective countries. Delay in submission of visa documents or rejection of visa is sole discretion of concerned embassy over which Travel Company has no control. All costs and charges in respect of the said application for the visa as intimated by Company shall be borne by the guest/s only. Company reserves the right to levy an additional charge over and above the tour tariff to be paid and borne by guest/s for delay in procuring visa by the guest/s before TRAVEL OF INDIA for any reason whatsoever. If the guest cancels a tour due to not granting of visa and /or for any other reasons whatsoever, the cancellation charges shall be paid by the guest and any fine, penalties or any such payments arising due to not meeting with the requirements of any airport or government authorities including Passport or Visa documents, are to be paid by the guest.

We facilitate guest/s VISA for the guest/s booked with TRAVEL OF INDIA from any of the European country embassies and consulates. With effect from 2 November 2015, Indian citizens requesting a Schengen visa will have to appear in person in order to provide bio metric data (fingerprints and digital photography). Therefore Guests who are traveling to Schengen countries will require to visit VFS Centre which please note. Though guest/s submit VISA kits well in advance but TRAVEL OF INDIA may not submit their VISA applications due to:

1. We facilitate guest/s VISA for the guest/s booked with TRAVEL OF INDIA from any of the European country embassies and consulates. With effect from 2 November 2015, Indian citizens requesting a Schengen visa will have to appear in person in order to provide bio metric data (fingerprints and digital photography). Therefore Guests who are traveling to Schengen countries will require to visit VFS Centre which please note.

Though guest/s submit VISA kits well in advance but TRAVEL OF INDIA may not submit their VISA applications due to:

1. Non-availability of Air tickets
2. Non-availability of Hotel Voucher
3. Last minute changes in the rules and regulations of Embassy and Consulate.
4. Limited VISA submissions
5. Submission at given deadline by Embassy/Consulate i.e. 1 month prior to departure The process required for facilitation of Visa, depends on various factors irrespective of submission of Visa kit by the guest/s to TRAVEL OF INDIA, whereby Company reserves the sole right to commence the facilitation of visa process. Since there are timelines of VISA's of various embassies and consulates, no guarantee of VISA can be given. On arrival Visa procedure may change at any time by Immigration Authorities. Embassy or Consulate may ask for Original documents/Personal visit/interview for bio-metric or clarification at any time.
6. Normally the passport is returned without visa or visas. All kinds of Visa's should be checked by the guest/s for its validity, correct photographs, signature of the authorized person etc.

Mandatory Documents ( For All Tours):

1. Passport with 180 days validity from arrival date in India after the tour - Check Names and Blank pages for VISAs as per requirement.
2. Duly signed & filled VISA forms by each guest as per Passport signature & details. For Children, take Thumb impression - If passport has thumb impression or signature alongwith Parent's Signature - Male - Left Thumb & Female Right Thumb
3. Passport with 180 days validity from arrival date in India after the tour - Check Names and Blank pages for VISAs as per requirement.
4. Personal Covering letter stating purpose of the travel - Personal/Tour/ Employment etc. along with financial/ sponsorship details.(For Employed on Plain paper, Self Employed on Plain paper with Visiting Card, Business or Professionals on their letter head) Sometimes due to load factor at the embassies and consulates, the VISA processing takes longer time and in few cases VISA is not granted before tour departure or it is delayed. In such cases, TRAVEL OF INDIA as a facilitator shall not be responsible for any consequences and/ or liable for any refund, the guest shall have to bear all the cancellation and re-booking charges for the next tour. Incomplete and non-submission of Visa documents, shall be responsibility of Guest only.

1. Guest(s) Responsibility:

It shall be sole responsibility of the guest/s to hold required valid travel documents and statutory clearances, including passports, visas, confirmed travel tickets, insurance including medical insurance certificates, any other document used to confirm the services of tour including an arrangement with independent contractor and other statutory certificates, to enable him/her to undertake tour. All travel documents are non-transferable and must be issued in the name of the passport/photo identity holder, otherwise the booking may be cancelled. Passport must be valid from the start of the tour to at least 180 days subsequent to the scheduled arrival date of the tour - subject to rules of the specific visa embassy or consulate. The guest/s shall ensure timely collection of all such documents enabling them to undertake tour and be present in time for departure. Guest/s should keep certified true copies and photocopies of all documents including valid travel documents and statutory clearances, including passports, visas, confirmed travel tickets, insurance including medical insurance certificates, any other document used to confirm the services of tour including an arrangement with independent contractor and other statutory certificates, used by him/her while on tour. Guest’s are requested to arrive at the airport 3 to 4 hours prior to departure as per Airline guidelines.

1. Photo identification:

All guest/s travelling by air for Indian / domestic sectors are advised to carry the photo identification in the form of driving license, election ID card, Aadhar Card, Pan card and for students their school/ college ID card. At certain sightseeing places/hotel, the identification proof is required for which company has no control and is mandatory. All guests are required to carry photo identification as required by the rules & regulations of that concern country. Such rules varies from time to time and country to country and available on official website of the countries. In case of Nepal and Bhutan Tours following Photo identification documents are required

1. For Adult: Voting Card (Election Card) in ORIGINAL OR Valid Passport with 6 months validity from the date of return in ORIGINAL subject to Government Laws.
2. For Child: Valid Passport with 6 months validity from the date of return in ORIGINAL OR School Photo ID with Birth certificate in ORIGINAL and it is mandatory that an adult to accompany a child for Nepal and Bhutan.
3. For Infant: Valid Passport with 6 months validity from the date of return in ORIGINAL OR Birth Certificate in ORIGINAL with atleast 1 Parent (father or mother) carrying all valid Photo identification documents mentioned above.
4. Note: For Bhutan Original Passport OR Original Birth Certificate only in English Language.
   If the Birth certificate is in regional language then affidavit in English is mandatory.

Taxes

Tourists will have to pay taxes and service charges directly at the respective hotels. Certain hotels charge a security deposit on check in, which is refundable on check out after deducting any expense borne by the tourist. All passengers are liable to pay this deposit. 

Site accuracy 

All information given in our website or in our brochures is based on the information available at the time of publication. Our site description are of amenities normally available .We reserve the right to change any brochure or information on the website before or after your booking due to any events beyond our control. In case we are aware of any changes, sufficiently in advance we will notify you at the time of booking.

Gradation of hotels

The 'star status' on which the hotels are graded is based on our evaluation of the quality of services/amenities they offer and is commensurate to the pricing of the package. The 'star status' denoted on our website may or may not be the same as granted by the Central/ State Tourism Board or any other authority authorized to do the same.

 Cancellation

If circumstances make you cancel the booking, the cancellation must be intimated to us in writing. Such cancellation will attract the following cancellation charges:

•          Cancellation Charges for Hotel Bookings/ Hotel Packages/ Tours/Tour Packages 
•          CANCELLATION CHARGES ATTRACTED
•         16 to 30 days before arrival - 30% of the tour cost
•          07 to 15 days before arrival - 40% of the tour cost
•          Less than 06 days or no show -  100% of the Booking Amount in all circumstances 
•        HIGH SEASON CANCELLATION CHARGES - 100% of the Booking Amount in all circumstances 

Refund 

The Company reserves the right to determine the quantum of refund payable in case of cancellation or amendment of a Holiday due to Force Majeure or Vis Majeure. Such refund would be based on various number of factors and the decision of the Company on the quantum of refund shall be final. Refunds (if any) for amendment and/or cancellations will be paid directly to the Clients by the Company. Administrative costs of Rs. 500 in case of hotels and Rs. 1000 in case of tours will be deducted from the Refund Amount. It would take atleast 30 days to process such refunds.

REFUNDS ARE SUBJECT TO US COLLECTING THE REFUNDS FROM THE INDEPENDENT CONTRACTORS. 

There shall be no refund if the Client does not or cannot utilize the Hotels or the services provided therein. Nor can any refund be made for loss of hotel vouchers etc. by the clients. 

Registration 

The Client shall read ALL THE TERMS AND CONDITIONS PRINTED ON THE WEBSITE AS WELL AS THE SERVICE VOUCHER BEFORE ACCEPTING THE SAME. The Service Voucher and Payment Receipt(if any) shall be binding on the parties and shall constitute a contract between the parties, on the Client accepting the service voucher and making part payment towards the total consideration of the Hotel package 

The Company reserves the right to decline to register any person or process as the Client for any Holiday without assigning any reason whatsoever. 

Miscellaneous:

1. Complaints or Grievances:

If the guest has any claim, grievance and / or complaint in respect of services provided by any of the independent contractors, the guest shall immediately notify the same to the independent contractor in writing, and a copy thereof is handed over to the tour escort / leader / Manager / Assistant and /or Company not later than 7 days thereof to enable TRAVEL OF INDIA to take up the matter with the concerned independent contractor.

1. Privacy of Information:

Any Information furnished by the guest/s to the tour escort / leader/ Manager / Assistant and/or TRAVEL OF INDIA, is subject to disclosure thereof as required by law or by an order of court or the rules, regulations and enquiry by any government / statutory authority. Company shall not disclose any data of its own under any circumstances to any guest/s including any kind of clarification on itinerary, tour costs, cancellation charges etc.

1. Government rules for NRI (Non Resident Indian) Guest:

All guest/s staying abroad including NRIs or foreigners should abide by all the laws, rules, regulations of Government of India and/ or the country concerned while undertaking the tour.

1. Photographs or Video Clips:

Photographs or Video Clips: Company reserves the right to use Photographs / Video Clips of the guest taken on tour and/ or given by guest, for promotion of TRAVEL OF INDIA’s Business without obtaining prior permission of the concerned guest. Such Photographs / Video Clips can be used on any media with due respect for emotions/sentiments of guest/s.

1. Reference Call:

Company reserves the right to refer the guest, on request, to prospective guest for promotion of TRAVEL OF INDIA's business. Further Company is authorized to send transactional as well as promotional sms/e-mail/phone calls.

1. Valuables:

TRAVEL OF INDIA advises guest/s not to carry valuable items to the extent possible with them on tour and invariably carry such items, if any, with them while leaving the hotel for whatever reasons and not to keep any valuables, money or important travel documents etc. in suitcase. Better keep them in safe deposit lockers. In case of any loss suffered by the guest/s TRAVEL OF INDIA is not liable or responsible for the same.

1. Shopping:

Shopping is one of the important activity of any tour and an experience in itself. All guest/s are hereby made aware that TRAVEL OF INDIA neither recommends nor promote any specific shop or vendor for shopping purpose. We understand that the guest/s are wise enough to decide themselves what to buy and where to buy. It is a sole discretion of the Guest. Hence, TRAVEL OF INDIA do not take any responsibility or liability in case of any cheating or misguiding by the shop owner.

1. External guest(s) not allowed:

External guest/s not allowed: External guest/s are not to be invited on tour by any guest and they are not allowed to use any of the services of the tour.

1. Paid Toilets:

At some places/destinations/country, there are paid toilet haults, which guest/s have to take care on their own.

1. Jurisdiction:

All disputes pertaining to the tour and any claim arising there under shall be subject to the Court of competent jurisdiction at Mumbai only.

Liability and Responsibility of TRAVEL OF INDIA:

1. The liability of TRAVEL OF INDIA is restricted only to the making reservation in accordance with the guest/s requirements and no further. Company is not liable for any loss of person or property caused or damaged or suffered by the guest/s on account of deficiency in services by any independent contractor. Any gesture of courtesy extended by TRAVEL OF INDIA to the guest/s to minimize such loss or damage shall not constitute an admission of such liability or a waiver. TRAVEL OF INDIA shall in no circumstances whatsoever be liable to the guest/s or any other person for any loss or expenses incurred due to theft or any other reason whatsoever during the tour and the entire responsibility of taking care of their valuables shall be that of the guest/s,
2. Train/flight delays, on account of any reason whatsoever rescheduling/cancellation of train / flights inter-connection meals not being served etc.
3. Any overstay expenses on account of any delay or changes in air, bus, ship, train or cancellation of special bogie on account of Force Majeure including weather conditions, strike, war, quarantine, or any other reason whatsoever,
4. Any Sightseeing missed and/or the program being curtailed after commencement of the tour and/or before the due period on account of Force Majeure including any unavoidable circumstances and any reason beyond company control including political, natural calamity, monument under renovation, VIP movement and security, heavy rush at sightseeing places, road traffic congestion etc.
5. Any tour, holiday, excursion facility exceeding the total amount paid or agreed to be paid by the guest/s for the tour, including any consequential loss or additional expense whatsoever if the guest/s is not allowed to board the train/flight on account certain reasons beyond the control of TRAVEL OF INDIA.
6. Any loss of baggage by independent contractor or their agents, hotel staff, bus/coach or during tour including damage or loss caused to the guest due to Force Majeure, negligence or technical fault or any other reason whatsoever on account of any change, amendment or cancellation in their schedule by Airline/Railway Authority.
7. Allocation of seats, and food service in the aircraft.
8. Any celebrity assigned for the tour as an entertainer not turning up on the tour due to the reasons beyond the control of TRAVEL OF INDIA
9. Any personal injury, sickness, accident, loss, delay, discomfort, consequential loss and/or damage or any damage to baggage or personal effects howsoever caused.
10. Death of the guest while on tour and all applicable rules and procedures of law are to be followed strictly and all the procedures pertaining to the death shall have to be tackled and handled by the guest or their relatives themselves at their own cost and consequences.
11. Any injury, loss, personal harm, death or damage caused to any person or property by the act or default of the management / employees / agents of any independent contractor.
12. Any damages, additional expenses or any consequential losses suffered by the guest/s due to Cancellation, Amendment and / or alteration of any of the services of the tour mentioned in the itinerary / Brochure by TRAVEL OF INDIA after the registration / booking by the guest/s.

All or any information given in these Terms and Conditions is based on the information available at the time of publication. TRAVEL OF INDIA reserves the right to change any information before or after booking the tour due to circumstances/events beyond our control. In case of knowledge of any change, in advance, we or any of our representative shall accordingly notify the guest/s of any such changes. TRAVEL OF INDIA Management would be happy to meet the guest/s for any improvement points. Management considers all its guest/s as family members and is sure and have confidence that guest/s shall approach the management for any suggestions/improvements.

Miscellaneous

These Terms and Conditions shall be governed by and construed in accordance with Law of India, regardless of where the user is based. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the courts at Bangalore, and You hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. Travel of india  can revise these Terms and Conditions at any time by updating this posting.Travel of india may be contacted by writing or emailing: