Penang is a state in northwest Malaysia comprising mainland Seberang Perai and Penang Island. On the island, the state capital of George Town is home to landmarks such as colonial Fort Cornwallis, the ornate Chinese clan house Khoo Kongsi and the Kapitan Keling Mosque, all testaments to centuries of foreign influence. To the west, a funicular ascends Penang Hill, with its trails, flower gardens and panoramic views.
| DEPARTURE/RETURN LOCATION | India |
| DEPARTURE TIME |
1
On arrival at Penang International Airport you will be transferred to your hotel. Check into the hotel. The rest of the day is at leisure for your to discover the island on your own. Overnight at the hotel in Penang.
2
This morning you will proceed on a half day round island tour which includes Traditional Batik Art, local fruit stall, traditional Malay Villages, Snake Temple, sample famous White Coffee. The rest of the day is at leisure. Overnight at the hotel in Penang. (B)
3
This morning you will be transferred to Penang International Airport for your flight back home or your next destination.(B)
Inclusion :
Exclusion :
Generally the number of guest traveling varies depending on the destination. The average group size for World Tour is between 40 to 47 and Indian tour is between 28 to 56. However, if a particular tour gets an overwhelming response or if it is a special tour like My Fair Lady or Second Innings tour then the group size may go beyond the aforesaid group size.
Your co-travelers can be any individual, right from a professional C.A or Doctor to a teacher, a teenager, an artist, a politician, businessman, people of any religion, from any region, any language etc. When you return from your dream holiday, we assure you that there will be additions to your friends list.
You can extend your stay provided you intimate us of such extension at the time of your booking. Additional charges will be applicable. No extensions/alterations can be done when the tour is in progress.
It is not advisable to do tours partly as you won't be able to experience your dream destinations completely. Travel of India offers you a wide range of products that suit your requirements. Our travel consultants will guide you on the same.
We do not change the itinerary or date of the tour, however in case of force majeure events; circumstances force us to change the routing or date of the tour, as the case may be, just for your safety.
Yes, you can modify your booking or travel plan. There may be certain charges for modifications or for cancelling the old booking and making new arrangements. The travel consultants at our offices will assist you for the same.
Cancellation of tour will attract certain cancellation charges. The travel consultant will give you the details about such cancellation at the time of booking or for more information on cancellation charges.
Generally, we operate all the tours that we launch, however in some cases the total number of bookings fall below our prescribed minimum operating capacity, in such cases we give you options and then accommodate or merge your tour with other available tours. You may also opt for our customized packages in such cases, but the services like group games, group activities, meals, tour leader etc may or may not be provided.
We do provide the leave travel certificate, subject to your intimation to us about your requirement at the time of booking the tour itself.
Ideally only 1 Tour Leader is assigned to manage the group & since he has to follow the itinerary, the group may have to move ahead to the next destination while you may have to stay back at your current location - additional services will be on chargeable basis! Either we may be able to provide you with assistance - subject to availability & on chargeable basis only - who'll assist you with all the required & necessary formalities like lodging a complaint / FIR at the nearest police station & securing a Landing Certificate from the Indian Embassy of the respective international destination.
An e-ticket is a paperless electronic document with a unique confirmation number that neatly replaces the hassles of a paper ticket. You may request for a copy to be sent to your e-mail id, in-case of International tours - if & when you require e-tickets for buying Forex, for VISA formalities. For outstation guests who have booked Domestic tours & may arrive at the airport before the scheduled time, we may issue an e-ticket copy if requested for - on a case to case basis, under such circumstances, you are requested to not make any changes in it at the airport as it is a group PNR & any changes may create problem for the entire group!
The World Tour price generally is inclusive of your travel arrangements, accommodation, all meals, sightseeing, and entrance charges, VISA, airport taxes, Tour Leader services, etc. For more information on inclusion of tour price kindly refer tour inclusion section on the respective tour itinerary page on our website.
The Indian tour price generally is inclusive of your accommodation, all meals, sightseeing, entrance charges, Tour Leader services, etc. but does not include your to and fro journey tickets. However we do have airport to airport tours which are all inclusive tours by Air. For more information on inclusion of tour price kindly refer tour inclusion section on the respective tour itinerary page on our website.
Yes, you get an advance booking discount for all tours on paying full registration amount at the time of booking. Discounts are slab wise and are given on first cum first serve basis. They are valid for limited seats, limited period, and limited tours and vary depending on the tour and region, so book early and save thousands. Travel of Indiaalso offers full payment discount if you pay the entire tour price 60 - 300 days prior to the tour departure.
Travel of Indiadoes have repeat guest and senior citizen discounts and it varies as per the tour. The travel consultant will provide the details when you book the tour.
Yes, you are eligible for group discount if you book for a group of more than 8 guests on the same day.
Discounts are applicable for all guests who are or above 2 years of age for both World Tours & Indian tours.
Infant is any guest who is below 2 years of age whereas child is guest who is or above 2 years of age and below 12 years of age.
This is because we incur expenses of the tour in two currencies. Your air tickets, visa, documentation, some part of land arrangements and miscellaneous expenses are done in Indian currency whereas your land arrangements like hotel booking, meals, coach, sightseeing, entrance tickets etc. are done in foreign currency.
The modes of travel depend upon the tour which you book. Generally, we travel by Flight, Coach, Train, Cruise, Speed boat, Jet Foil, Cable Car, etc. as mentioned in the itinerary. For more information refer respective tour itinerary page on the website.
For flights we may have night journeys, but we normally avoid night journeys on tour as far as possible.
We have a wide range of products which are designed as leisurely paced to medium paced to fast. Most of the tours are medium to fast pace as we cover maximum must see sight-seeing, we do not have optional sight-seeing.
Generally, we have to walk at sightseeing places, amusement parks and at the airports sometimes for a long distance; however the same will be timely instructed by the Tour Leader.
Unless otherwise specified by the Tour Leader for World Tour, we normally follow 6-7-8 schedule i.e wake up at 6 am, breakfast at 7 am and departure at 8 am and for Indian tour its 7-8-9 schedule i.e. wake up at 7 am, breakfast at 8 am and departure at 9 am. However, the schedule may change as per the situation.
Yes, you do get telephonic wakeup call through the hotel automated system, however it is advisable to have your mobile alarms set to be on the safer side.
Punctuality is of utmost importance when traveling in group. We do not want you to miss any part of the tour so please be on time and always follow the Tour Leader's instructions. In case, you miss any part of the tour, we are not responsible/liable and no refund shall be given to you in this regard.
A qualified companion must accompany the guest who needs such special assistance as individual assistance cannot be given to such guest by the Tour Leader considering he has to manage the entire group.
Yes, you can bring your own wheel chair and move at most of the sightseeing places but a qualified companion must accompany guest who are traveling on wheelchair.
In most of the countries tap water is considered very safe and widely available. In-case, it is not so and wherever Travel of Indiaprovides the same is mentioned in the respective tour itinerary page on the website.
Group Tour Itineraries are designed and planned in such a way that you should get to see maximum places, so you will get time only when you are back at the hotel. However, if you wish to skip any sightseeing, then you have to inform the Tour Leader accordingly, but you shall not get any refund for such services which you have not availed at your own discretion.
Yes, your relative is always welcome. S/he can join us on tour subject to your intimation to us at the time of your booking and payment of prescribed charges to make him / her eligible to join our tour and avail our services on tour.
Our Tour Leader will provide information about the shopping areas on tour; however s/he will not suggest/recommend / promote any particular shop, area etc. to you.
Yes, you can use internationally accepted Credit Cards for shopping and personal expenses but kindly cross check with your Bank before effecting any transaction. We are not responsible/liable for any loss, fraud, damage, cheating etc., if any, occurs in such cases.
While on tour, you can be in touch with your family and friends through a local calling card or local sim card as you may deem fit and desirable. You have to carry your mobile handset. We are not responsible for any charges levied by the international local authorities neither shall be responsible for loss of your mobile handset.
If you fall sick on tour, kindly inform the Tour Leader immediately. The Tour Leader will assist you in making all arrangements for the medical aid, doctor on call etc. However, the expenses will have to be borne by you. Here, Insurance plays a major role hence we highly recommend that you should get yourself and your family insured adequately before travel.
We highly recommend you to carry sufficient medicines along with you on tour. While packing, distribute them evenly in different bags to ensure that you have some medicine with you in case there is any delay in getting baggage or loss. However you do get medicines on tour but your doctor's prescription for the same is a must.
Yes, you can upgrade your class of travel or airline as per the availability and on an additional cost. Please inform the same at the time of booking.
Yes, you can request for a window seat or seat with more leg space or an aisle seat at the airport check in counter. It will be provided by airline as per the availability.
Yes, airlines have provision but it is limited hence you need to inform us at the time of booking. Few airlines also have certain charges for wheel chair. Wheelchair is subject to availability and at the discretion of the airline.
Yes, for all tours of Travel of Indiayou have a facility of joining the tour at the first destination and leaving the tour at the last destination. For such tours, you get a special joining and leaving price. Joining and leaving guest is the one who books the escorted group tour of Travel of Indiawithout taking the services of visa, insurance and main air travel ticket to reach the first destination of the tour and leaves the tour from the last place of Sightseeing / Restaurant / Hotel / Airport to reach his/ her hometown.
At present for most of the destinations, it is 20 to 25 kg for cargo and 6 to 7 kg for handbag per ticket but it does vary with the airline. For guest traveling to US at present baggage is controlled by Piece Concept. Under the Piece Concept, passengers are permitted per ticket to check two bags with a per-bag weight of up to 23 kg for Economy Class. However for internal flights there is no free baggage allowed, your 1 check in baggage cost is paid by Travel of Indiabut the second check-in baggage if any has to be paid by guest. Also due to security reasons during internal flight the bags cannot be locked, same will be timely instructed by the Tour Leader on tour. Hand baggage of 7 kg is allowed for both international and internal flights.
Indian tour price does not include air or railway tickets. In-case, you wish to travel by rail the tickets have to be booked by yourself. We book for your air travel only. However, we also have Air to Air tours where the tour price is inclusive of to and fro air ticket cost.
If you book your own railway / air tickets then the ticket details must be shared with the travel Consultant.
Travel of India will assist you with one way tickets for regular tours but for Air to Air packages guest has to take to and fro ticket. They cannot opt for only one way ticket as the to & fro ticket fare is included in the tour price.
At present, depending upon the airline, most of the airlines are allowing 15 Kgs of Cargo bags per ticket and 05 Kgs of Handbag per ticket. In addition to hand baggage, one personal item like Laptop or ladies purse is allowed. However, due to security reasons for Jammu and Srinagar flights the hand baggage also goes along with the check in baggage and only laptop or digital camera is permitted inside the aircraft.
Yes, all tourists traveling by air / rail for Indian tours have to carry photo identification proof in the form of driving license, election ID card, PAN card, passport and for students their school / college ID card. Also, at certain sightseeing places in India any Identity proof (except PAN card) is a must which is mentioned on the respective tour itinerary page on our website.
Seat numbers in the coach are allotted on the booking priority, first come first serve basis. Seat numbers 1, 2, 3 and 4 in each coach are reserved for the Tour Leader / Guide and are Premium seats. Further seat allocation is done as per the booking priority and the same is informed by the Tour Leaders on tour.
You need to book as early as possible to get the first seats in the coach. However, for selected World Tours, seat number 3 , 4 are reserved as premium seats which can be booked subject to availability and at an additional cost. Premium seats cannot be availed if the tour is full.
The road journey is completely dependent on the tour itinerary and number of places covered. The driving distance varies for each tour. You get sufficient halts during the journey.
As per the tour itinerary requirement, there is a preset menu. We serve vegetarian food along with 1 non vegetarian dish. Breakfast is continental and meals are Indian with an occasional addition of Fast/Local food.
Yes, special meal like Jain meal (No onion garlic), Fasting meal- as per availability and Baby meal can be arranged subject to prior intimation. In case of baby meal we provide tin milk, plain dal and rice only, during meals as per the itinerary. For in between requirements of baby we recommend you to carry sufficient baby food along with you.
For World Tours, we generally have meals at Indian restaurants as it gives you an opportunity to enjoy a different ambiance and is comfortable. At times, we do give packed food too depending upon the itinerary.
You can have tea /coffee at the time of breakfast. Also, at various sightseeing places we provide tea/coffee/ice cream/soft drink etc which is mentioned in our itinerary under Extra Toppings. Travel of India also provides you instant tea/coffee sachets with which you can have tea / coffee in your room whenever you want for World Tour.
Yes, Passport is mandatory for any international travel.
If you do not have a passport you can apply for the same online on www.passportindia.gov.in if you are an Indian National, however Travel of India does not assist for the same.
It is important that the tour booking should be done as per your name on the passport as all further travel arrangements are booked accordingly and passport is the only valid document abroad for verification.
VISA is the short form for Visitors Intending to Stay Abroad. It is a permission granted by the high commission or consulate of the country you wish to visit. For certain countries, you have to go for personal interview too. Travel of India will assist you in filing the VISA application. The VISA facilitation fees are included in the tour price.
Granting or Non-Granting of a VISA solely depends on the respective Consulate/ Embassy. We just assist you in filing the application for the VISA. We neither assure nor guarantee the VISA to anyone since the same is beyond our control.
Yes, you can get a refund after deducting the VISA application fees and cancellation charges, if any.
It is advisable to acquire adequate Overseas Travel Insurance cover for protection from any possible risks such as damage, loss, accident or injury to life etc on tour. For Europe and Dubai tours, the insurance is included in the tour price for those aged up to 59 years for the duration of the tour. Guest above 59 years of age will have to pay the difference on the insurance premium as applicable.
The Visa or Insurance included in the tour price is only for the tour duration. For your extended holiday we will process your visa or insurance accordingly, you just need to pay the difference.
Yes, the tour leader will assist you throughout the tour and this is one of the USP's of Travel of India However, they are not responsible for baggage or any kind of personal belongings.
The Tour Leader will preferably communicate or give instructions on tour in Hindi and English.
For World Tours, we have 1 Tour Leader for the entire group where as for Indian Tours, 1 Tour Leader with 1 or 2 Tour Assistant depending upon group size.
We recommend you to book your tour at least 9 months prior to the scheduled departure date as most of our tours fill up 6 months in advance. For Indian tours, railway booking opens 120 days prior to the departure date. However, if you book early you can avail of the advance booking discounts, priority in the coach etc.
To book a World Tour, you need passport with 6 months validity subsequent to the scheduled departure date of the tour and with sufficient number of blank pages for visa purposes. You also need to pay a registration amount depending on the tour price. Whereas for Indian Tours identification proof and registration amount is required for detailed information on the booking procedure.
If you pay the tour price at one go 60 days prior departure then you are benefited as you get full payment discount. It is not mandatory though; you can pay the registration amount to book and pay the balance payment later.
Yes NRI's can book any of Travel of India's Indian Tours. We have separate NRI tour price in USD for all Indian tours. Kindly refer the Tour Price section of respective tour itinerary page on the website.
Yes, they can pay the same by Telegraphic Wire transfer but only in USD, Euro and AUD currency. Any transaction charges levied by the bank will be borne by you / your son / daughter.
You can check your billing and tour related information online, for the same. Then, type your log in ID which is your tour code and form number and the password is printed on your payment receipt.
We do give pre-departure information sheet once you book a tour which consists information about the destination, things to carry, weather, shopping etc. It is also available on the website under post booking information.
Yes, 2 to 3 days prior to your scheduled departure we give a call to inform the reporting time and place.
Once you reach the first destination, we intimate your relatives through an SMS on the number that have been provided by you while booking the tour. Also, we provide 2 sets of hotel list so that one copy is kept with your relatives and they can contact you at the hotel directly.
During emergency, you may call on the below mentioned Travel of India's Emergency numbers:- Domestic Tours including Nepal & Bhutan :- +91 9343000222; South East Asia Tours including Island nations :- +91 9343000222 & Europe and other World Tours :- +91 9343000222
USD / EURO are universally accepted currencies and easily exchangeable in any part of the world. No need to carry multiple currencies. You can carry the local currency of the visiting country worth $50 for miscellaneous expenses and if in case of emergency.
As per RBI circular, the Basic Travel Quota per financial year is US $10000 per person for private visit and US $25000 for business visit.
You can carry cash but we advise you to carry American Express Travelers Cheques as it is accepted around the world. It is safer than cash and if lost or stolen can be replaced worldwide, usually within 24 hours. Travelers Cheques also enable you to budget track and control your travel expenses easily. Also, we have Forex Card which is a magnetic strip based Prepaid Card usually introduced in partnership with Visa International or Master Card International, which offers you a convenient and secure way to carry your foreign exchange.
Future Tour Discount Letter ('FTDL') is better option compared to refund as it fetches more benefits to you. It can be used for any tour & transferable to to your blood relatives, on provision of NOC.
In case of cancellation of your tour by the Company, you will get the refund of actual amount paid by you. But if you cancel the tour, the cancellation charges will be applicable as per the below mentioned cancellation policy:-
The Registration amount paid at the time of booking, is non refundable & interest free. However, to ensure you're booking at given price & allowed discount, you need to pay the entire amount of initial deposit amount in stipulated time line.
Yes, your refund amount is transferable to your other tour. In case, if you want your refund amount to be transferred to that your friends or relatives tour, we'll need a duly signed Authority Letter from you.
No, the refund amount is not adjustable against part cancellation.
Ideally, it takes 4 - 5 working days to process refunds, once the guest agrees on refund amount. However, to derive the best amount of refund, it takes additional operational time to deal with airlines, hoteliers etc.
Ideally, the refund amount is credited using the same mode of payment that you had used to book the tour, the only exception in this case is if you had used Cash/Demand Draft in such case, the mode of payment for refund will be 'Account Payee' cheque only. In case of Credit Card, the transaction would be reversed accordingly, considering the bank charges/Service charges on Credit Card payments which is non-refundable.
Yes, online refunds are possible, if the booking was done online. If Travel of India cancels the tour for whatsoever reason,then the entire tour cost will be refunded.
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